At HeatTracker your privacy is a top priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our heating oil price tracking service.
By using HeatTracker, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns, please contact us at contact@heattrack.com.
Information We Collect
To provide and improve our service, we collect the following types of information:
Account Information
- • Name, email address, and password
- • Property addresses you're tracking
Usage Data
- • Pages visited and features used
- • Alert preferences and settings
Payment Information
- • Processed securely via Stripe
- • We don't store full credit card numbers
Device & Technical Data
- • IP address, browser type, and operating system
- • Approximate location for regional pricing
How We Use Your Information
- • Provide heating oil price tracking and alerts
- • Process payments and manage subscriptions
- • Send notifications and support messages
- • Improve our service through analytics
- • Detect and prevent fraud
- • Comply with legal obligations
Sharing Your Information
We do not sell or rent your personal information to third parties.
We only share data in these limited circumstances:
- • Service providers (Stripe, email services, hosting, analytics)
- • When required by law or court order
- • In the event of a merger or acquisition
- • To protect our rights and safety
- • With your explicit consent
Cookies & Tracking
We use cookies to enhance your experience. You can manage cookies in your browser settings.
• Essential cookies for functionality
• Preference cookies for settings
• Analytics cookies for improvements
Data Security
We protect your information with industry-standard security measures:
- • SSL/TLS encryption for data transmission
- • Hashed and encrypted password storage
- • Limited employee access to personal data
- • Regular security audits
Your Privacy Rights
You have the right to:
- • Access your personal information
- • Correct inaccurate information
- • Opt-out of marketing emails
Contact us at contact@heattrack.com to exercise these rights.
Data Retention
We retain your information as long as your account is active or as needed to provide services. When you close your account, we delete or anonymize your data within 90 days, except where required by law.
Changes to This Policy
We may update this Privacy Policy periodically. We'll notify you of material changes via email or website notice. Your continued use after changes constitutes acceptance.
Questions About Privacy?
If you have questions or concerns about this Privacy Policy, please contact us.
Email: contact@heattrack.com
Privacy: privacy@heattrack.com